Privacy Policy

Effective Date: 03/02/2026
Business Name: MODE Renovation
Website: www.moderenovation.com
Contact Email: info@moderenovation.com
Phone: (714) 701-6372

1. Introduction
MODE Renovation (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out a form, communicate with us, or interact with us via phone, SMS, or other communication platforms including RingCentral.

2. What Personal Information We Collect

We may collect the following types of personal information:

A. Information You Provide Directly

• Full name

• Phone number

• Email address

• Mailing address

• Project details or service inquiries

• Any other information you voluntarily submit through forms, phone calls, SMS, or email
B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of visit

• Referring website

C. Communication Data

If you contact us via phone, SMS, or through RingCentral:

• Call logs

• Voicemail recordings

• SMS message content

• Communication history

3. How We Use Personal Information

We use your personal information to:

• Respond to inquiries and provide requested services

• Schedule appointments or consultations

• Send service updates and follow-ups

• Provide customer support

• Send SMS notifications (if you opt in)

• Improve our website and services

• Maintain internal records

• Comply with legal obligations

We only use your information for legitimate business purposes.

4. SMS Communications & Consent

If you opt in to receive SMS communications from us:

• You may receive appointment reminders, service updates, or follow-up messages.

• Message frequency may vary.

• Message and data rates may apply.

• You may opt out at any time by replying “STOP.”

SMS consent is not shared with third parties or affiliates.

We do not sell, rent, or distribute your phone number for marketing purposes.

5. Who We Share Personal Information With

We do not sell or rent your personal information.

We may share personal information only with:

• Service providers who help operate our business (such as RingCentral for communications)

• Website hosting providers

• Payment processors (if applicable)

• Legal authorities when required by law

All service providers are required to maintain the confidentiality and security of your information.

SMS consent is not shared with third parties or affiliates.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Privacy Rights

Depending on your state of residence (such as California), you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of certain communications

To exercise these rights, contact us at: info@moderenovation.com

8. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

MODE Renovation
4375 Prado Rd. Ste. 104
Corona, CA 92878
(714) 701-6372
info@moderenovation.com